08 Mar New Technology Projects Implemented at Airports
Robots are taking our jobs at the airports
Some airports have taken their in-terminal food order programs to another level by bringing in delivery robots to assist customers and staff alike. Self-service technologies are changing the way consumers interact with high-street retailers, and this trend is now becoming increasingly popular at the airport terminal. Moreover, the mobile food, drink, and retail pre-order trend at airports isn’t new, but it has become increasingly popular at airports around the world during the COVID-19 pandemic.
Delivery Robots at Cincinnati/ North Kentucky
Recently, Cincinnati/Northern Kentucky International Airport (CVG), launched a fleet of fully autonomous delivery robots for food and retail. The Ottobots, operated by Ottonomy, enables passengers to order contactless delivery directly to their location at the airport’s Concourse B, delivered by an autonomous robot. Customers can select grab and go, beverage and travel items sold at select retail stores operated by Paradies Lagardère via orderatcvg.com on mobile devices.
The cocktail robot now at Singapore airport
The new robot was introduced in Singapore’s Changi airport by a company called Makr Shakr, this mix bot is currently serving free drinks in the duty-free areas of terminals 2 and 3. Drinkers can choose from hundreds of drinks and 150 bottles, and can even create their own cocktails.
New self-service shop at Schiphol airport
Self-service technologies are changing the way consumers interact with high-street retailers, and this trend is now becoming increasingly popular at the airport terminal. For example, last week Amsterdam Airport Schiphol launched a six-month pilot of a new self-service shop concept, called Gate 24/7. The shop has 10 vending machines, each containing a different range of products.
Mobile Ordering at Dubai International Airport
The mobile food, drink, and retail pre-order trend at airports isn’t new, but it has become increasingly popular at airports around the world during the COVID-19 pandemic. Dubai Airports introduced a new regional first mobile food, beverage, and retail ordering service at Dubai International Airport (DXB), launched in partnership with Dubai Duty-Free and Servy. Passengers traveling from DXB’s Terminal 3, B, and C gates, can access the new DXB&more service via the WOW-fi landing page, QR codes around the airport or DXBmore.com
